City of Kingston Waste & Recycling collection calendar is available online at: cityofkingston.ca/resident/garbage-recycling/waste-tools/calendar

All information regarding signing up for utilities accounts can be found online at utilitieskingston.com or by calling Utilities Kingston at 613-546-1181

If you are locked out of your apartment or house please call 613-532-2672 for the Landlord. If the Landlord is unavailable a locksmith will have to be called at the tenats expense.

a) No garbage or furniture left behind in your unit. Garbage needs to be properly disposed of to avoid any disposal charges. b) All appliances must be emptied and cleaned. c) Full unit must be left in a cleaned & immediately rentable condition. d) Utility account closed on the last day of the month. While we do expect to do some cleaning, painting, and maintenance, it is your responsibility to make sure the checklist is complete. If we are required to clear garbage, remove furniture, or do any cleaning or repairs beyond typical work needed when a turnover of tenants occurs this will be billed back to all tenants. Please remember that every person named in the lease is responsible, so you need to make sure as a group that the checklist is completed. There are also additional administrative charges that come if Utility accounts are not closed on the last day of the month so please follow the instructions well here to avoid these charges.

The easiest way to get your rental receipts is to submit a request online through our Rental Receipt Request form.

The best and fastest way to have your maintenance concern addressed is to submit a request online through our maintenance request form.

The most effective way to have your complaint heard and addressed is to submit a complaint online through our complaint form.